What happens to what you tell me

What I keep, and why

Your name and phone number, so I can confirm your booking and reach you if something changes. Whatever you write in the booking or message form, your email if you give it, and who sent you. After a session, a short note about what I worked on, so the next one picks up where we left off.

Who sees it

Only me. I don't share client names, I don't discuss one client with another, and I don't sell or pass on anything to anybody.

Health details

You don't need to put anything medical in the booking form. It asks only whether there is something I should know — a yes or no. If it's yes, I call you before confirming and we talk it through. If you're under a doctor's care, tell me then what they've advised and I'll work around it. I am a massage therapist — I don't diagnose, I don't prescribe, and I don't work with medical insurance.

Counting visits

The site counts visits without cookies and without knowing who you are: which pages are opened, for how long, which buttons are used, and which treatment, length and time are chosen. It also notes the kind of phone or browser, its time zone and language, and whether this browser has been here before, with nothing that identifies you. Nothing you type is counted, and no IP address is kept.

If you send a booking request or join the email list, I can see which pages you looked at on that visit. It shows me what helps people find their way to a booking.

The email list

If you join the email list at the foot of a page, I keep your email address and the date you joined, and use them only to send openings and offers. Every email has a link to leave the list, and leaving takes effect straight away. I never sell the list or pass it on.

How long I keep it, and how to have it removed

Notes are kept only while you remain a client. Ask me at any time to show you what I hold or to delete it, and I will.